CITRA
SHOES
Kamboja
street, Tegal, Central Java
Tlp:
(021) 867975345 Fax: (021) 897985357
www.citrashoes.com
October
7, 2017
Mr. Joe
Customer
Service Manager
DERA
SHOES
889
Turbo Road
Bogor,
West Java
Dear Mr Joe
In the delivery of products that I ordered from DERA SHOES, there are two problems. The first is the destruction of the product and the price recording errors.
On October 6, we put the following order: a copy of the SS-2567 and SS-3 copys of 3500. One of the two SS-3500 product damage. We will return one copy of the SS-3500.
And the second problem is the price of recording errors. We had paid part of the payment, but not included in the invoice. Please correct our invoice.
Thank you for taking the time in reading this letter. We are loyal customers in your company over the years and this is the first time we have encountered a problem. We look forward to your reply and resolution to my problem, and will wait until October 10 before seeking help from other sources. Please contact us at the above address or by telephone
In the delivery of products that I ordered from DERA SHOES, there are two problems. The first is the destruction of the product and the price recording errors.
On October 6, we put the following order: a copy of the SS-2567 and SS-3 copys of 3500. One of the two SS-3500 product damage. We will return one copy of the SS-3500.
And the second problem is the price of recording errors. We had paid part of the payment, but not included in the invoice. Please correct our invoice.
Thank you for taking the time in reading this letter. We are loyal customers in your company over the years and this is the first time we have encountered a problem. We look forward to your reply and resolution to my problem, and will wait until October 10 before seeking help from other sources. Please contact us at the above address or by telephone
Sincerely,
Citra
tri novi handayani
Purchasing
Supervisor
Enclosure
: Invoice (photocopy)
